We value the trust you place in us. That's why we insist upon privacy of customer information and the highest standards of safety of personal information. Please read the following statements to learn about our information gathering and dissemination practices.
The primary work of this website is to work as an ‘intermediary’ between the customers who are willing to find prospective lawful alliances. The customer is also referred as ‘you’ and Triratnamatrimony.com is referred as ‘the website’ herein below for the sake of convenience.
1. Collection of Personally Identifiable Information and other Information:
When you use our Website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.
In general, you can browse the Website without telling Triratna Matrimony, who you are or revealing any personal information about yourself. Once you give us your personal information and other details, you are not anonymous to us. Wherever possible, we indicate which fields are required and which fields are optional. We may automatically track certain information about you based upon your behaviour on our Website. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve the customers. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is Triratnamatrimony.com or not), which URL you next go to (whether this URL is on Triratnamatrimony.com or not), browser information of your computer, and your IP address.
We use data collection devices such as "cookies" on certain pages of the Website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety.
"Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie".
A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer's hard drive. The cookies do not contain any of your personally identifiable information.
If you choose to register on Triratnamatrimony.com, we collect information like address, mobile number and e-mail address.
If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, Triratna Matrimony will collect that information which is provided by you. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specified to you.
We collect personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) from you when you provide such information to us. While you can browse some sections of our Website without providing such information, certain activities do require such information to us. We may use your contact information to contact you subject to the terms and conditions.
2. Use of Demographic / Profile Data / Your Information
We use personal information to provide the services you request. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; provide third party web portal to collect money; to measure consumer interest in our services, to inform you about online and offline offers, services, and updates etc; to customize your experience; to detect and protect you against error/s, fraud/s and other criminal activities; to enforce our terms and conditions etc.
In our efforts to continually improve service offerings, we collect and analyse demographic and profile data about our users' activity on our Website.
We identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.
We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences.
3. Sharing of personal information
We may share personal information with our other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in.
4. Links to Other Sites
Our Website links to other websites that may collect personally identifiable information about you. Triratna Matrimony is not responsible for the privacy practices or the content of those linked websites.
5. Security Precautions
Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general. If you want to remove your contact information from www.Triratnamatrimony.com, its lists and newsletters, please visit ‘unsubscribe’.
7. Advertisements on www.Triratnamatrimony.com
We use third-party advertising companies to serve ads when you visit our Website. These third parties may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
8. Your Consent
9. Grievance Officer
In accordance with Information Technology Act 2010 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Phone no. 9403173387
You can call us from 10.30am to 7pm on any day of the week except Wednesday.
Office at: Bypass road, near ajay mangal karyalay
Amravati – 444601
Time: Monday to Saturday (10.30 to 19:00)